Roo Range
FREE SHIPPING IN AUS & USA
Let customers speak for us
Frequently asked questions
How do I use it?
Tip the head down, tail up!
Pour your beverage into the big hole in the Roo’s back.
Wrap your lips around the tail and tip him up! Get ready to chug!
What’s it made from?
PE plastic, or polyethylene, is a highly versatile and widely used thermoplastic.
What’s the metal thingy in the ballbag?
That’s a bottle opener!
How much can the Bongaroo Hold?
Head to tail without blocking the tip, 800ml.
or 27 Oz for the Yanks!
When will I get my order?
2-3 Days in Australia and United States - Warehouses are located in Texas and Sydney. All other places around the world will take 2 weeks.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Free Shipping for Bongaroo's In Australia and United States!! - All other places have varying costs.
Returns & Refunds Policy
All Sales Final
All Bongaroo sales are final. We do not offer refunds, exchanges, or store credit for:
- Change of mind
- Incorrect selection by the customer
- Unwanted gifts
- Orders placed in error
Please carefully review your order before completing your purchase.
Faulty, Damaged or Incorrect Products
If your item arrives faulty, damaged, or incorrect, please contact us within 7 days of receiving your order at:
Please include:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
We will assess the issue and, where required under Australian Consumer Law, provide a repair, replacement, or refund.
Australian Consumer Law
Nothing in this policy excludes, restricts, or modifies any rights you may have under Australian Consumer Law.
Our products come with guarantees that cannot be excluded under Australian Consumer Law. If a product has a major failure, you may be entitled to a replacement or refund. If a product fails to meet consumer guarantees but does not amount to a major failure, you may be entitled to have the product repaired or replaced.
Contact Us
Email: admin@bongaroo.au